F.A.Q.S

The Basics

What can Isagenix do for me?

Isagenix can do for you what many other dietary supplements can’t: nourish your body while enabling you to lose weight and stay healthy at the same time. Isagenix can also help people improve their muscle mass, health, and increase their energy levels. We’ve got countless success stories with Isagenix products, so the results really do speak for themselves. Our products are currently used by people in Australia, New Zealand, USA, Singapore, Hong Kong, Taiwan, Malaysia, Vietnam, Puerto Rico, Mexico, and China.

How is Isagenix different from other supplements?

Unlike most other dietary supplements on the market, Isagenix contains many ingredients from the Eastern world, rather than from the more traditional West. This is due to the founder ‘Mineral Man’ John Anderson being heavily influenced by Eastern philosophy as a vitamin formulator. You benefit from over 200 active natural ingredients and ionic trace minerals within our supplements, something that’s almost unheard of in any other range of dietary products. They’re also mostly plant-based with a guaranteed formula and scientific backing.

How do I get results with the Isagenix 30 Day System?

When you first receive your 30-day Weight Loss System from Isagenix, it’s okay to feel a little confused. However, by reading the instructional booklet, you are sure to learn quickly how it all works. It even gives you information on each product as well as a daily planner and meal ideas. The goal is to drink nutritional shakes during your shake days (usually six days), followed by aloe vera-based drinks on your cleanse day (one day). We recommend taking advantage of our weight loss premium pack as it contains an extensive range of products you can experience phenomenal results within just 30 days.

Can I try out other products before I commit to the Isagenix 30 Day System?

Each of our products can work independently from each other, but to reap the full benefits, we recommend trying the entire programme. This is because research shows that it takes at least two weeks for a habit to form. We believe our 30-day programme is the best way to experience the benefits to see whether you want to take it any further. You can view all packages here.

The Purchasing Process

If I don’t like Isagenix, can I get a refund?

When you choose to purchase Isagenix using AutoShip, and you decide it’s not for you, we provide a money back guarantee within 30 days. We recommend buying a pack that contains optimal levels of nutrition – such as the Weight Loss Premium Pack – as this guarantee is only valid on your first order.

What is AutoShip?

AutoShip takes all the hard work out of ensuring you’ve got enough supplements to get you through. It’s available for preferred customers and associates and can be cancelled at any time. By enrolling with AutoShip, you’re able to become a discounted member, while receiving discounts on your products as well. Your products are automatically shipped to you every 30 days. If you wish to cancel, you can simply phone the customer service team.

How much does Isagenix cost?

Each product – either separately or within a pack – is different. We recommend checking out our full range to decide what is going to suit you best. Break down the cost into each day, and you will find that the average daily value to sustain you is less than what it costs to pick up a pie, sandwich and a drink at your local petrol station.

How long do I have to follow the Isagenix programme?

We make the process of choosing Isagenix long-term an easy one with AutoShip. This means without having to put any thought into it; we deliver your monthly products to your door for your convenience and benefit. Because good things take time, and ongoing nutritional supplements are going to do wonders for your health and well-being, we recommend using Isagenix products for as long as you need to, with a few exceptions.

Some of our customers choose to get their health and wellbeing on track with a 1-2-month programme, and then they decide to continue with dieting and exercise on their own, without support from Isagenix.

Your health and Isagenix

Should I consult my doctor if I take prescription medicine and wish to start Isagenix?

If you suffer from a medical condition that requires you to take medication, we recommend seeing your doctor before you start any new nutritional program. A low-calorie and healthy diet with fasting and dietary supplements may not be the best thing for you, but there’s every chance it will be. You can view a complete list of ingredients within our products to show your doctor if required.

Is Isagenix safe for use during pregnancy or breastfeeding?

If you’re looking to sustain premium levels of health during pregnancy or breastfeeding, some of our products are suitable. You can consume IsaLean Shakes, Bars, SlimCakes and FibreSnacks, as long as you’re not trying to lose weight. You should also not use them to replace meals. Do not use Cleanse for Life, Ionix Supreme, Natural Accelerator or IsaFlush during pregnancy or breastfeeding.

We have a dedicated page for this topic that can be found here.

Why should I drink more water when using Isagenix products?

Because our products flush toxins out of your body, water helps them to do it far more efficiently. We recommend two to four litres of water per day, which can also include green and herbal tea. Coffee should not be consumed during the 30-day cleanse, but one to two cups is acceptable for other programmes.

I have religious, ethical or allergy needs, can you cater to me?

We supply a range of products for those who are vegetarian and vegan. We also have a variety of dairy-free products. If you live by strict religious dietary laws such as Kosher, we even offer a 100 percent Kosher pack to ensure you get everything you need.